FAQS

Are your products suitable for sensitive skin? 

Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, we do recommend a patch test before full use. 

Are your products all organic? 

While not all ingredients are organic, we prioritise clean, nature inspired ingredients combined with science backed actives for optimal performance. Our ingredients are however cruelty free and vegan. 

How long will it take to see results? 

Results vary, but most customers notice visible improvements in hydration and skin texture within 2-4 weeks of consistent use.

Are these products pregnancy safe? 

Yes, our production are safe for pregnancy, but we recommend consulting with your healthcare provider before introducing new skincare products. 

Do you ship internationally? 

Not yet, we plan to as soon as we are able. 

Are your products environmentally friendly? 

Yes, sustainability is at the heart of jaime Elevee. Our packaging is recyclable, and we source natural ingredients responsibly to minimise environmental impact. 

Where are these products made? 

All JE products are proudly made in New Zealand from local and imported ingredients.

What is the expiry?

Our products have an expiry of 6-12 months once opened much like other skincare products on the market

Are these products good for me if I am going through chemotherapy?

Yes, we think so. But it is best to consult with your healthcare professional first. We encourage healthy , hydrated skin to minimise moisture loss and dryness of the skin while going through such treatments

Can I use this instead of sunscreen?

NO. Although we have included ingredients that help to block snd fight UV rays and free radicals, this is not a replacement, it's more of an added bonus.